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consumers’ rights

Every person needs to learn what the consumers’ rights are.
1. Right to Safety:
This includes the right to be protected against marketing of goods and services which are hazardous to life and property.
2. Right to be informed:
Rights to be protected against any fraudulent, deceitful or grossly misleading advertisements, labeling or other practices and to be given the facts needed to make an informed choice.
3. Right to Choose:
This provides the right to be assured access to a variety of products and services at competitive prices and in those industries in which government regulations are substituted, to be satisfactory quality and services at fair prices
4. Right to Heard:
To assure that consumers’ interest will receive due consideration in formation of policy and fair, expeditious treatment in its administrative tribunals is provided.
5. Right to Redress:
This provides right to seek redressal of grievances against unfair trade practices or unscrupulous exploitation.
6. Right to Education:
Rights to get education as a consumer in regard to laws, safety and protection.
7. Right to Healthy Environment:
Rights to have a healthy and hygienic environment.
8. Right to Basic Needs:
Right to basic needs that are required for living a decent life.
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